Wednesday, August 10, 2011

Yodlee MoneyCenter Alerts

Over the weekend, I received 11 Yodlee MoneyCenter Alerts by Email. I've written about these Yodlee alerts before. The alerts will, for example, inform me if an account balance drops below a certain amount, or a large transaction is processed. These alerts are meant to help in the early detection of fraud.

However, I received 11 of these alerts all at once, and they are for transactions going back as far as April. In most cases, the alert was to let me know that my paycheck was auto deposited into my savings account. But, the real question is why did I get 11 alerts all at once?  And, is it even helpful to know that I received my pay check nearly 4 months after the fact?

While I don't think that I could live without Yodlee to help keep track of my finances, situations like this add to my list of reasons why I have a sort of a love/hate relationship with Yodlee. Did anybody else get a bunch of Yodlee Money Center alerts all at once?

PFS

6 comments:

  1. I'm having the team check. My guess is that it's an account that previously should have received the alert and we fixed a bug to enable the alerts to come through. That said, the guys were specifically told not to send the old ones!

    P

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  2. Peter Hazlehurst: Thanks for your comment! You have always been very responsive, especially when I write about Yodlee on my blog. I checked my old Email and found that in many cases I had received the Yodlee alert before, and then again this past weekend. I was very surprised when I opened up my Email and found that so many Yodlee alerts came in at once.

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  3. So if you check very closely, my guys are saying that Chase actually changed the descriptions and added some spaces in there... part of an upgrade to their OLB system last weekend or two... we should have been smarter, and I'm checking on that...

    but we think that's the reason.

    P

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  4. Nice article, thanks for the information.

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  5. Peter: You are correct. I noticed some very minor differences in the transaction description between the original and most recent alerts that I received.

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